Last updated
In this section, we discuss why having a Common Operating Picture is critical to a successful Digital Twin strategy for managing complex operations. We also discuss the difference between reactive and prescriptive operations, and why real-time event intelligence matters.
so what problem is XM Pro solving for us
real-time operations is real every day
your business is exposed to more and
more internal and external events that
need to be responded to
in real time and these events can come
from
the actions of people in your business
the actions of your competitors
customers legislators suppliers
equipment that break down process
failures severe weather events the
operational intelligence that you gather
from all the other business systems that
you have all the other data sources and
web services
and currently we've seen the influx of
information from internet of things with
sensor-based or smart device or
machine-borne data as part of this
Village of information that come at you
now how you respond to these events is
really the key
and the value of real-time information
that you receive on when things are
happening or likely to happen and
depreciate over time so when you know a
certain condition exists you have
limited time and depending on what it is
what the event is that time span that
you have to to respond to it very so you
want to be notified when these things
happen
now for us event intelligence is that
ability to still impact the outcome of
the event so typically as you see here
the sand still flowing before it lands
and it settles then it becomes business
intelligence then I can do reporting on
what were my failures what were the
losses what we're trying to do with
event intelligence and the problem that
X and pro is solving is how do we how do
we impact the outcome of an event by
having the ability to intervene now this
sounds
um
very straightforward but why is this odd
it requires subject matter experts to
understand have the knowledge and
context of the problem that needs to be
solved in real time then you need to be
able to
do the data engineering bring that
real-time data in do the orchestration
before you can create an application of
that in terms of a digital twin or a
application that can that can inform you
of the event that's happening and most
organizations have a challenge just
putting these three foundational things
together when we talk to operations
managers what we hear they say is they
just don't want to be blindsided by
business events or operational events
and this is not just in a certain area
but it's actually it spans across all
the areas in terms of the actual
production manufacturing processes the
asset health and performance
the environmental safety risk people in
HR processes and more and more Supply
chains all these events and the
combination of events causes a real
headache now this is where a common
operating picture provides information
at all levels of the organization to be
able to address that what we also hear
is that they want to reduce their
Reliance on third parties to create this
competitive Advantage because their
subject matter experts in the business
have a deep understanding of how it
works and most of the technologists
reliability Engineers automation
engineers
geophysicists people like that the the
technical business technologists
have more and more technical skills they
are technologists
so what you want to do with them is
given the ability to take some templates
and blueprints and expand on those to
create this so for that you want you
really want the no code application
composition kind of approach for those
subject matter experts they don't have
to code but they understand exactly what
they want to create and do that in a
composable fashion the last thing we
hear they say is that they want to
digitize and automate event response so
the
the real objective is to be able to
bring all of the data from all these
different systems that you already have
in the business without ripping and
replacing them and automating that so
that there's Real Time Event detection
and response and this needs to be scaled
out in a large complex organization so
for that again you would want no code
integration with the orchestration and
automation capabilities now this is
where composable digital twins enable
you to actually create that event-based
common operating picture at scale
the notion of a common operating picture
actually comes from emergency and
natural disaster response as well as
from the military we're at a strategic
tactical and operational level everyone
looks at the same data but from a
different perspective so it's all the
same data at the same at the different
levels but different perspectives on how
this is used
and the common operating picture from at
the Strategic level may have a higher
level in just in terms of kpis and
monitoring across a broad range at a
tactical level it's more of a planning
a lens that is applied in operational
level it is what is happening on a in a
very specific area around a specific
asset or production process
um
and you want that common operating
picture to be agile so that you can
change it as your business strategy or
some of the business conditions change
you need to be able to do that quite
simply and you want to you also want it
to be composable and maintained by your
own smes and bring in the data from all
the systems that you already have to
give you automated prescriptive
recommendations making sure that
different people have the same
actions on the same data set so great
consistency across the organization and
being able to capture the knowledge from
experts in your business and in future
support that with AI and machine
learning and this will enable you to
close the loop on actions it will
provide a very consistent way of dealing
with certain events happening in a by
providing prescriptive recommendations
and a key aspect is that you can
actually use this to create a
self-validating digital twin that
continuously Monitor and validate as it
sits now how this common operating
picture fits into you in most typical
organizations you already have assets
that have sensors scada plc's all of
that there's hundreds of different
systems in your business already
historians erps all sorts of operational
databases and we're seeing emergence of
AI and machine learning tools and a
whole bunch of other third-party
applications and what you're trying to
do is manage that through people
processes and Technology automation that
you may already have so how you respond
to that when things happen now
the first part as we mentioned in the
event intelligence part is being able to
take the data in from all of these
different systems how do we take the
signals the data all of that into
and take the millions of data points and
reduce it to the the key events that we
are looking for whether production
events asset
health events or ESG and other risk
based events as well so how can we take
all those signals provide context to it
and then use that and give few events
that we've that we've identified that
event intelligence create that common
operating picture at the Strategic
tactical and operational levels all the
same data nothing upwardly filtered to
make it look better when it gets to the
highest level everyone looks at the same
data by different lenses and this
provides the real operations
intelligence or the common operating
picture that enables people processes
and automation to actually deal with
that event response and the disruption
management that is associated with that
the other big benefit of using a a tool
like X and pro to create a common
operating picture is you can bring
prescriptive or you can create
prescriptive recommendations for at all
levels in a very consistent way you can
also bring in alarms and alerts from
other systems into this common operating
view again to make sure that
recommendations are consistent across
the business
so XM Pro in itself well the the this
enables you to empower your your
smartest people to pull the the value
levers that align with your your
business at all levels it reduced the
risk of being blindsided by key business
events that are happening or likely to
happen and it improves accountability
and close the feedback loop that
provides availability visibility and the
opportunity for learning
