Request and Apply a License
Please note that this section is intended for Administrative users. No other type of user is allowed to manage a Company's Subscriptions.
Company Administrators can request a License when updating a Subscription for a Company. To request a new License, follow the steps below:
- 1.Open the Subscriptions page from the left-hand menu.
- 2.Click on a Product.
- 3.Click on ‘Update License’.
- 4.Click on Request a new License.
- 5.Enter the number of days for the License.
- 6.Click on Submit.


Your License re will be sent to XMPro Support. An XMPro team member will get back to you shortly via email to progress the request further.
If a Company Administrator already has a License, they can apply it to the Product. To apply a License, follow the steps below:
- 1.Open the Subscriptions page from the left-hand menu.
- 2.Click on a Product.
- 3.Click on ‘Update License’.
- 4.Select the License file.
- 5.Click on Save.

Last modified 2mo ago