Table of Contents

Check Connector Logs

Logs allow the composer of an App, the developer writing a new Connector, or an Administrator to view messages generated by a Connector when it is in use in an App.

Log entry limits are configured per Connector but applied per App Connection. The Connection's log is cleared if it is upgraded to a newer version of the Connector or it is removed from the App.

Logs are saved for Connectors that implement the logging functionality.

Note

It is recommended that you read the articles listed below to improve your understanding of Applications, Connections, and Connectors.

Configuring Connector Log Limits

The log entries are not stored indefinitely. The oldest will be cleared according to the combination of the number of log entries and the duration. The log entry limits apply to all versions of the Connector.

A Connector that is in development or experiencing errors may need a higher number and duration during troubleshooting.

Logs Allowed

The number of log entries retained. The maximum is 1000, the minimum is 1, and the default is 100.

Logs Duration

The duration, in days, of how long the logs are retained. The maximum is 90, the minimum is 1, and the default is 7.

Warning

Only the Administrator can change the limits.

Screenshot of the connector log limits configuration panel showing settings for number of logs allowed and logs duration in days. The interface shows input fields where an administrator can adjust these values.

Indicator

An icon in front of the Connector indicates if there are errors logged:

Icon Description
Red error icon Red indicates there are new logs for that Connector that no one has opened yet.
Yellow error icon Yellow indicates there are logs for that Connector that have been viewed.

View Connector Logs

To view the logs for a Connector, follow the steps below:

  1. Open the Connectors page from the left-hand menu.
  2. Select a Connector to view its information.
  3. Select the version that has an indicator for logs.
  4. Edit the Application that you want to see the logs.

Screenshot showing the connector selection interface with error indicators. A red error icon appears next to a connector version, indicating unread logs are available.

  1. Click on App Data.
  2. Select a Connection that has logs.
  3. Open the Logs page.

Screenshot of the App Data panel showing the Logs tab for a selected connection. The Logs button is highlighted in the interface to show where to click to access connector logs.

View Connection Logs

To view the logs for a Connection, follow the steps below:

  1. Click on App Data
  2. Select the Connection
  3. Click on Logs

Screenshot showing the App Data panel with a connection selected and the Logs button highlighted in the top toolbar.

The Logs page is automatically maximized.

Screenshot of the maximized logs view showing a table of log entries with columns for timestamp, log level, and message content. The view displays multiple log entries in chronological order.

Adjust the timeline slider above the grid to view logs within a specific time range.

Screenshot showing the timeline slider feature above the logs table. The slider allows users to filter logs by selecting a specific time period.

Refresh Connection Logs

To refresh Connection logs, follow the steps below:

  1. Click on Refresh.
  2. Logs in the grid will clear and refresh.

Screenshot highlighting the Refresh button in the logs interface. The refresh button is positioned in the toolbar above the logs table.

Filter Connection Logs

To filter Connection logs, follow the steps below:

  1. Click on the 'Source' filter button.
  2. Select the log source.
  3. Click on OK.

Screenshot showing the log filtering options. The Source filter dropdown is open, displaying various log source options that can be selected to filter the logs by their origin.

Export Connection Logs

To export Connection logs, follow the steps below:

  1. Click on the export icon.
  2. Export all data or export selected rows.

Screenshot showing the export options for logs. A dropdown menu displays options to "Export all data" or "Export selected rows" allowing users to save log data for offline analysis.

Last modified: July 16, 2025